Returns, Exchanges, Refunds
We do not offer exchanges at this time. Change-of-mind returns are not accepted — refunds are limited to items that arrived damaged, defective, or incorrect.
Refund requests may be submitted within 14 days of delivery. To be eligible for a refund, the item must be unused, in its original packaging, and must meet one of the following conditions:
- The item arrived damaged, defective, or incorrect.
Products Not Eligible for Return
Certain products are not eligible for return due to hygiene or safety reasons, including:
- Beauty products that have been opened
- Personal care items
- Final sale items
Eligibility is always clearly stated on the product page.
How to Request a Refund
- Go to your order in your StyleCast account.
- Submit a refund request with clear photos of the item, its packaging, and any visible damage or issue.
- Once your request is reviewed and approved, we’ll share the next steps.
Need a hand? Contact StyleCast Support and we’ll help you through it.
Refunds
Refunds are issued to your original payment method after the returned item has been received and inspected. Refund timelines may vary depending on:
- The brand’s processing time
- Payment provider processing
- Your financial institution
Shipping fees are non-refundable, and return shipping may be the customer’s responsibility unless the item arrived damaged, defective, or incorrect.