Returns, Exchanges, Refunds
StyleCast offers refunds only — we do not provide exchanges at this time.
Eligible refunds may apply to items that arrive damaged, defective, or incorrect, subject to the return conditions shown for each product. Change-of-mind returns are not accepted.
Items marked Final Sale are not eligible for return, refund, or exchange, except where the item arrives damaged, defective, or incorrect, or where required by applicable law.
Refund requests may be submitted within 14 days of delivery. To be eligible for a refund, the item must be unused, in its original packaging, and must meet one of the following conditions:
- The item arrived damaged, defective, or incorrect.
Products Not Eligible for Return
Certain products are not eligible for return due to hygiene or safety reasons, including:
- Beauty products that have been opened
- Personal care items
- Final sale items
Eligibility is always clearly stated on the product page.
Final Sale Items
Final Sale items cannot be returned, refunded, or exchanged.
Items marked “Final Sale” on the product page are not eligible for return, refund, or exchange due to change of mind, sizing, color preference, or other personal reasons.
This does not affect your rights if an item arrives damaged, defective, or incorrect, or where a refund or other remedy is required by applicable law.
Final Sale is set by each brand and applies only to the items that brand has marked as Final Sale — it is never applied to a whole order or to your account.
Final Sale status is clearly displayed on the product page before purchase and again during checkout.
How to Request a Refund
- Go to your order in your StyleCast account.
- Submit a refund request with clear photos of the item, its packaging, and any visible damage or issue.
- Once your request is reviewed and approved, we’ll share the next steps.
Need a hand? Contact StyleCast Support and we’ll help you through it.
Refunds
Refunds are issued to your original payment method after the returned item has been received and inspected. Refund timelines may vary depending on:
- The brand’s processing time
- Payment provider processing
- Your financial institution
Shipping fees and duties & import fees are non-refundable, and return shipping may be the customer’s responsibility unless the item arrived damaged, defective, or incorrect.